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Media section

The Media section of IVR Orchestrator refers to the actual audio files that callers hear when interacting with an IVR.

All media files are fully integrated to the media library in your RingCentral account and any media that is present can be used for orchestration activities across single, or multiple, IVR prompts.

A few notes on Media:

  • Media imported into this application will appear in the RingCentral account media library.
  • Media added directly to the RingCentral account media library will appear in this application.
  • Deleted media will be removed from both this app and the RingCentral Office account media library.

Choose a topic below to learn more about Media in the IVR Orchestrator.

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